Background:

A Seattle-based construction material company, struggled for over two years to develop a new foam shape material with other factories without success. Frustrated with delays and subpar results, they turned to Sourcing Captain for a breakthrough solution.

Expectation:

Sourcing Captain meticulously analyzed Customer’s requirements and failed samples, identifying key pain points in material performance and manufacturing limitations. Recognizing the complexity, they expanded their search to industry-leading experts and specialized manufacturing in the category.

Solution:

After extensive research, Sourcing Captain devised an innovative approach: combining BASF’s high-quality raw material with a proprietary formula from Taiwan-based experts. Multiple rounds of testing were conducted at a vetted manufacturer to ensure precision and consistency.

Feedback:

The collaboration yielded a perfect material that met Customer’s exact specifications. Impressed with the results, Customer’s CEO praised Sourcing Captain’s expertise and problem-solving capabilities, marking the end of a two-year struggle.